![]() ![]() If you’re still seeing a black screen, the next step is to check both ends of your HDMI cable.įirst, make sure that the HDMI cable is plugged into the TV tight and securely. Step 5: Check both ends of your HDMI cable The Element team can offer tips on how to fix the problems with your specific model of the TV, find replacement parts if needed, and send out a technician if there’s no quick fix. ![]() If you’re able to get a picture with another device, that means the issue is with your Element TV and not your device. This could be a Blu-ray player, game console, or another streaming device. If you’re still seeing a black screen, try connecting a different device to your TV. Lastly, make sure you don’t have any other home theater equipment connected to your TV (for example Blu-ray player) since those can interfere with its ability to find the correct input source (cable box). Make sure all devices are connected wirelessly to the same network as well. It could also be time for a new modem or router so make sure these are considerations before contacting your ISP. If this doesn’t work, contact your ISP and ask them what they recommend as their next step. The first thing you should do is try to connect directly to your modem with an Ethernet cable. Next, look at your TV screen: if there are bars across the top of the screen that keep going up and down, this means that either something with your Wi-Fi signal or with your Internet connection needs to be fixed before anything else can happen with your TV. Unplug it from the power outlet and then plug it back in. You’ll know it has successfully rebooted when you see a blue light blink a few times followed by the TV powering on. Once it’s plugged back in, press and hold the power button on the TV for 30 seconds.Īfter 30 seconds, release the power button and then press it again. To reset your TV, unplug it from the power outlet and then plug it back in. If your TV screen is still black, you may need to reset your TV and router. Older cables may not provide enough bandwidth for certain signals, which could result in a blank screen. ![]() One potential solution known to work is upgrading the HDMI cables plugged into your TV set-top box or set-top console to ensure they are at least 1.4 compliant. There are times when you may still be experiencing problems after completing these steps, but it’s worth trying them before taking any further action. When the screen powers back up, use the remote control to power cycle again and all settings should reset back to their default values. Once the installation is complete, power cycle your TV by unplugging it for five minutes and plugging it back in. If there’s an update available, it will download and install automatically without any input from you (be patient as this process can take some time). To do this, go to Settings > System > System update and then select Update Now. If you’re experiencing a black screen on your Element TV, you first should check to see if there are any software updates available. Once plugged back in, you should be able to enjoy all the great content available through Element TV with no issues whatsoever! Step 2: Ensure you have the latest software update available The last step is to power cycle your TV by unplugging it from the wall outlet for at least 30 seconds. From there, go into advanced settings and select on for auto-detect resolution. You’ll need to press ‘menu’ on your remote and go into picture settings. There’s still one more thing you can do to get rid of the black screen – turn off auto-detect resolution and force 1080p. This will sometimes reset the TV and fix the issue. If your TV is still displaying a black screen, try unplugging it for 30 seconds and then plugging it back in. If not, change the input and see if that fixes the problem. If it is, check to see if it’s set to the correct input. If you’re experiencing a black screen on your Element TV, there are a few things you can try to fix the issue.įirst, check to see if your TV is turned on. Step 1: Start With Your Basic Troubleshooting However, what happens when things go wrong, and your TV shows nothing but a black screen? Here are some tips on how to fix it. One such feature is the ease of installation which should not give you any trouble at all if you follow the manual to the letter as you set up your television. Element TV comes with many features that make it stand out in the crowded field of cheap TVs. ![]()
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